The operations layer your team has been quietly building around.

Every growing company hits a point where the people who should be selling, leading, or building product are instead managing inboxes, scheduling meetings, onboarding clients, and answering the same five customer questions over and over. Staffolio places trained customer service and administrative professionals into your team — from executive assistants and help desk specialists to operations coordinators — so your senior people can stop being the ops backstop.

What our customer service and admin professionals handle.

Help Desk SupportTier 1 and Tier 2 customer support across email, chat, and ticketing systems.
Live Chat & Phone SupportReal-time customer interaction during your business hours.
Client OnboardingGuided onboarding flows, documentation, and check-ins.
Order ManagementOrder entry, fulfillment coordination, status tracking.
Data EntryAccurate, structured data work across CRMs, ERPs, and spreadsheets.
Document PreparationFormatted reports, proposals, contracts, and presentations.
Research & ReportingCompetitive research, market reporting, internal documentation.
Project CoordinationKeeping cross-functional projects on schedule.
Calendar ManagementOwning the meeting layer for executives and teams.
Inbox ManagementTriage, response drafting, and prioritization.
Travel & LogisticsBooking, itinerary management, expense follow-up.
Meeting SupportAgenda prep, notes, action item tracking, follow-up.

How we integrate into your team.

  • Director of Operations
    • Call Center Manager
      • On-Site Customer Support
      • Remote Customer Support
      • Help Desk Support
    • Operations / Office Manager
      • Executive Assistant
      • Office/Admin Assistant
      • Receptionist

An example of how we integrate into your team. Staffolio places across the customer service and administrative function, from front-line support specialists to operations directors.

We work in the tools you already use.

Pricing starts at $1,800 / month, all-inclusive.

Four tiers from skilled administrators and support specialists through to senior operations professionals.

 

Tier 1Skilled1–2 years experience. Front-line admin and support.
Tier 2Seasoned3+ years experience. Executive assistant, senior support.
Tier 3Licensed / ManagerialTeam-lead and operations-manager-level.
Tier 4Strategic5+ years experience. Director-of-operations-adjacent.

All-inclusive. Monthly pricing covers 40 hours of work per week, Staffolio-provided health insurance, a dedicated Client Success Partner, unemployment taxes and insurance, payroll, and cybersecurity. No hidden fees, no additional charges.

Featured Guides

Resources you can download and keep.

Explore Staffolio's service guides to see how virtual professionals can support different areas of your business.

Customer Service & Administrative Solutions

See how virtual support can help manage customer communication, scheduling, administrative work, documentation, and the everyday tasks that keep your business moving.

Staffolio Suite of Services

Get a complete overview of Staffolio's virtual staffing solutions and the different areas where our professionals can become an extension of your team.

Stop hiring for jobs. Start hiring for leverage.

A 30-minute call is enough to scope a role, sketch the economics, and see a shortlist of candidates from our bench. No hourly gimmicks. If we're not the right fit, we'll say so.