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What is the work arrangement with a Virtual Assistant (VA) from Staffolio?
When you hire a VA through Staffolio, they become your full-time employee, working a 40-hour workweek. You have the flexibility to set their work schedule to align with your business needs.
How do I manage the schedule of my VA?
You have full control over your VA’s work schedule. Whether it’s a standard 9-to-5 arrangement or something unique, like 1 pm to 9 pm, Tuesday through Saturday, you set the schedule that works best for your business.
How does the payment process work?
Payments are made directly to Staffolio via ACH or credit card, and we handle the rest. There are no startup fees or hidden fees—just simple, transparent pricing.
What is the onboarding process for hiring a VA?
Our straightforward three-step process ensures we match you with the ideal full-time VA who aligns with your business needs. Start with a consultation, move on to candidate pairing and interviews, and finalize your choice for a seamless integration.
What are the typical tasks I can delegate to my VA?
VAs can handle a wide range of tasks, including administrative support, customer service, data entry, content creation, research, and more. It’s about tailoring their role to your specific needs. We will help find you the perfect person!
Can I customize my VA's responsibilities over time?
Absolutely. As your business evolves, you can adjust and expand your VA’s responsibilities to align with your changing needs.
Are the VAs proficient in English?
Yes. English is one of the official languages of the Philippines and is widely used in education, government, and business. As a result, the vast majority of Filipinos speak and understand English to varying degrees. In addition, all of our VAs are screened for English language proficiency during our hiring process to ensure they have the communication skills needed to work effectively with your team.
Do I need to sign long-term contracts?
No, there are no long-term contracts required. Our service is flexible, and you can adjust your arrangement as needed. The employment is at will.
What are the costs associated with hiring a VA?
The cost is straightforward and all-inclusive. There are no additional fees or hidden costs beyond the monthly rate you agree upon.
Can I have multiple virtual professionals for different roles?
Yes, you can hire multiple VAs to fulfill various roles within your business.
How do I provide feedback to my employees?
Open communication with your VA is key to a successful working relationship. You can provide feedback, set expectations, and stay connected through your preferred communication channels. We also provide onboarding guidance to help you and your VA get off to a smooth start.
Your dedicated Client Success Partner is available to support you with ongoing feedback, coaching, and performance management as needed, helping ensure your VA continues to meet your expectations and succeed in their role.
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If you don’t find the answers you’re looking for in our FAQ, our team is ready to help. Please don't hesitate to reach out so we can provide the support you need.