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Don’t be shy—ask away! Our mission is to help you achieve your goals, and the best way to get there is by listening to your needs.
What is the work arrangement with a Virtual Assistant (VA) from Staffolio?
When you hire a VA through Staffolio, they become your full-time employee, working a 40-hour workweek. You have the flexibility to set their work schedule to align with your business needs.
How do I manage the schedule of my VA?
You have full control over your VA’s work schedule. Whether it’s a standard 9-to-5 arrangement or something unique, like 1 pm to 9 pm, Tuesday through Saturday, you set the schedule that works best for your business.
How does the payment process work?
You make payments directly through Interlink. We handle all financial transactions, ensuring a seamless process. There are no hidden fees or starter fees, and the cost is straightforward and transparent.
What is the onboarding process for hiring a VA?
Our straightforward three-step process ensures we match you with the ideal full-time VA who aligns with your business needs. Start with a consultation, move on to candidate pairing and interviews, and finalize your choice for a seamless integration.
What are the typical tasks I can delegate to my VA?
VAs can handle a wide range of tasks, including administrative support, customer service, data entry, content creation, research, and more. It’s about tailoring their role to your specific needs. We will help find you the perfect person!
Can I customize my VA's responsibilities over time?
Absolutely. As your business evolves, you can adjust and expand your VA’s responsibilities to align with your changing needs.
Are the VAs proficient in English?
Yes, our VAs are proficient in English and are screened for language proficiency before they join your team.
Do I need to sign long-term contracts?
No, there are no long-term contracts required. Our service is flexible, and you can adjust your arrangement as needed. The employment is at will.
What are the costs associated with hiring a VA?
The cost is straightforward and all-inclusive. There are no additional fees or hidden costs beyond the monthly rate you agree upon.
Can I have multiple virtual professionals for different roles?
Yes, you can hire multiple VAs to fulfill various roles within your business.
How do I provide feedback to my employees?
Communication with your VA is essential. You can offer feedback, set expectations, and maintain open lines of communication through your preferred channels. We will provide guidelines to help smoothly onboard your VA.Â
Can I hire a VA for a trial period?
While we typically arrange for a full-time partnership, we can discuss short-term arrangements or trial periods based on your requirements.
How It Works
It’s Simple
We’re committed to delivering results. You can trust that your business will run smoothly, and your tasks are handled promptly by our VAs.
Step 1
Sales Consultation
Let us understand your needs, preferences, and specific requirements. We’ll work with you to identify the exact role you need filled and how our VAs can help.
Step 2
Candidate Pairing and Interviewing
We take the hassle out of the hiring process. Our team identifies suitable candidates and arranges interviews for you to assess their skills and compatibility.
Step 3
Hiring Full Time
Once you've selected the ideal candidate, they become your full-time VA, ready to start contributing to your business.
Need more information?
We're Here to Assist You
If you don’t find the answers you’re looking for in our FAQ, our team is ready to help. Please don't hesitate to reach out so we can provide the support you need.